Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community
SOLVED

File Explorer freezing and Desktop freezing.

Copper Contributor

Hello, I'm having this problem on my computer with File Explorer and the Desktop in general. The problem is that whenever I right click on File Explorer or open an application, it just freezes. The problem on the Desktop is whenever I right click on a program, it also freezes. I've had this problem since last year but now I feel like I should report this issue.

Thank you everyone.

Your sincerely,

Safan.

 

6 Replies
Hi,
which Windows 10 build and version are you on?

@HotCakeX  I'm on Windows 10 home 64-bit. My version of Windows 10 is 1909.

please try updating to the latest version, which is currently 20H2
you can use Windows update or this official page
https://www.microsoft.com/en-us/software-download/windows10
best response confirmed by Kapil Arya (MVP)
Solution
Hello,

Suggest you to run System File Checker scan:

1. Search for 'command prompt' using Cortana or Windows Search.

2. From results, right click on Command Prompt and select Run as administrator.

3. Type sfc /scannow command and press Enter key.

4. Let the command complete and then reboot the machine.

If issue still persists, perform clean boot:

https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

Let us know if this helps!
Thank you, it actually worked for me.
Glad we could help!
1 best response

Accepted Solutions
best response confirmed by Kapil Arya (MVP)
Solution
Hello,

Suggest you to run System File Checker scan:

1. Search for 'command prompt' using Cortana or Windows Search.

2. From results, right click on Command Prompt and select Run as administrator.

3. Type sfc /scannow command and press Enter key.

4. Let the command complete and then reboot the machine.

If issue still persists, perform clean boot:

https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

Let us know if this helps!

View solution in original post