SOLVED

File Explorer freezing and Desktop freezing.

New Contributor

Hello, I'm having this problem on my computer with File Explorer and the Desktop in general. The problem is that whenever I right click on File Explorer or open an application, it just freezes. The problem on the Desktop is whenever I right click on a program, it also freezes. I've had this problem since last year but now I feel like I should report this issue.

Thank you everyone.

Your sincerely,

Safan.

 

6 Replies
Hi,
which Windows 10 build and version are you on?

@HotCakeX  I'm on Windows 10 home 64-bit. My version of Windows 10 is 1909.

please try updating to the latest version, which is currently 20H2
you can use Windows update or this official page
https://www.microsoft.com/en-us/software-download/windows10
best response confirmed by Kapil Arya (MVP)
Solution
Hello,

Suggest you to run System File Checker scan:

1. Search for 'command prompt' using Cortana or Windows Search.

2. From results, right click on Command Prompt and select Run as administrator.

3. Type sfc /scannow command and press Enter key.

4. Let the command complete and then reboot the machine.

If issue still persists, perform clean boot:

https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

Let us know if this helps!
Thank you, it actually worked for me.
Glad we could help!