Sep 20 2022 08:53 PM
desde el año 2020 tuve problemas con la actualizacion de windows update 20h1 me daño el teclado hace 2 meses recien lo cambien y otra vez vuelvo a tener problemas un tecnico en linea de microsoft me desactivo para siempre el windows update, pero sigo con la duda porque las actualizaciones me dañan el teclado
Sep 21 2022 07:06 AM
Hi @javier78
Please download the Update Assistant from the official Microsoft website and your problems will be over.
Sep 21 2022 07:28 AM - edited Sep 21 2022 07:30 AM
no entiendo, ya tengo windows 10 home single
Sep 21 2022 07:34 AM
Sep 21 2022 07:36 AM
I don't understand, and I have windows 10 home single"
In the link that I shared is the first option (Update now) it will allow you to download the update assistant that will prepare your computer for the correct update.
Sep 21 2022 07:43 AM
many times microsoft support formatted the laptop online but already the keyboard was damaged and I had to change it but after a month of use again I return the problems with the same keys a, q, z, technicians of the hp community told me that it is for windows update, now that I do it is already ERASED AND INSTALLED THE WINDOWS SEVERAL TIMES AN INSTALLATION WAS MADE IN CLEAN ERASING EVERYTHING '
Please download drivers from your PC manufacturer's website and download updates from the Microsoft Store
Sep 21 2022 10:01 AM
Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 10 space - please post Windows 10 questions here in the future.
Sep 23 2022 02:34 PM
Sep 23 2022 03:01 PM
Your Windows is up to date!
Sep 25 2022 03:32 PM
Sep 25 2022 08:29 PM
"and now that I do, what is the problem? what is it that causes the keyboards to be damaged and just the same keys? or is that as they say they are the updates of windows update"
No, it's rather a problem with the motherboard of your computer, (unfortunately, if no one else reports a problem after the update, it is worth buying a new computer)
Good luck.