error 0x0000007c.

New Contributor

Dear Team,


when connect to the network sharing printer the display error message 0x0000007c(Windows cannot connect the printer.)

1 Reply
This error has been the bane of my life for a couple of weeks now. I read somewhere that their might be a fix in December (I won't hold my breath).

There appears to be no fix at the moment. I do have a registry hack that worked for me on some computers but not others. Removing the up KB5006670 will allow you to install printers again but you will have to pause updates until there is a fix.

Unfotunatley I have found that some of our computers will not allow me to uninstall KB5006670, it is listed as an installed update but when I go to uninstall it it is not listed in the available updates to uninstall.

You can install printers using their IP address and ths works fine, but not really in my case as it means installing an indivdual printer, bypassing our virtual release queue, but it has meant I can get some people printing again.