Dell OptiPlex 7060 Audio Issue

[iannoronha]

Hi, 

I am using Microsoft teams with windows 10, whenever i use the team meeting, my microphone is not functioning, is there anything to troubleshoot? 

[#2]

Hi @iannoronha 

Please go through the below link, I hope you will find it useful.

https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f3557...

[#3]

@SalmanAhmed
I've done the troubleshooting from your shared link but my issue not resolved.

[#4]

Hi @iannoronha 

It seems that there is an issue with your device driver, please initiate windows update process to update your audio driver, all the known drivers come with Windows updates.

[#5]

Hi,
I run windows update , however it did't update the driver and issue not yet resolved.

[#6 · Accepted solution]

Hi @iannoronha, 

I would suggests to download the latest version of the driver direct from the manufacturer's website:

https://www.dell.com/support/home/en-ae/product-support/product/optiplex-7060-desktop/drivers

[#7]

@SalmanAhmed
Issue resolved for me, thank you so much for your help, i really appreciate it.

[#8]

Hi @iannoronha,

I'm glad to hear that the above solution was helpful for you. Thank you so much for your feedback.
-Salman