Application error + .net runtime

[singhrohit003]

Hello Community,

After upgrading my system to latest may update windows 2020 2004 build. I am facing issue with app like pluralsight. After upgration it was working perfectly. Allow of suddent it started crashing.

I was able to get the error from windows event manger application logs.

Application Error:

Faulting application name: Pluralsight.exe, version: 1.0.247.0, time stamp: 0x5e8df78c
Faulting module name: KERNELBASE.dll, version: 10.0.19041.207, time stamp: 0xae908b72
Exception code: 0xe0434352
Fault offset: 0x00129862
Faulting process id: 0x2110
Faulting application start time: 0x01d639eb245e2cc2
Faulting application path: C:\Users\rohit.singh\AppData\Local\Pluralsight\app-1.0.247\Pluralsight.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 7352840a-2931-4d1e-9412-c107c9a9e6ba
Faulting package full name:
Faulting package-relative application ID:

.Net runtime:

Application: Pluralsight.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.Data.SQLite.UnsafeNativeMethodsWin32.LoadLibrary(System.String)
at System.Data.SQLite.NativeLibraryHelper.LoadLibraryWin32(System.String)
at System.Data.SQLite.NativeLibraryHelper.LoadLibrary(System.String)
at System.Data.SQLite.UnsafeNativeMethods.PreLoadSQLiteDll(System.String, System.String, Boolean, System.String ByRef, IntPtr ByRef)
at System.Data.SQLite.UnsafeNativeMethods.Initialize()
at System.Data.SQLite.UnsafeNativeMethods..cctor()

Exception Info: System.TypeInitializationException
at System.Data.SQLite.UnsafeNativeMethods.Initialize()
at System.Data.SQLite.SQLiteConnection..ctor(System.String, Boolean)
at System.Data.SQLite.SQLiteConnection..ctor(System.String)
at Pluralsight.Domain.WPF.Persistance.DatabaseConnectionManager.OpenConnection()
at Pluralsight.Domain.WPF.Persistance.DatabaseConnectionManager.GetCurrentDatabaseVersion()
at Pluralsight.Domain.WPF.Persistance.DatabaseConnectionManager.UpdateDatabase()
at Pluralsight.Learner.WPF.TypeRegistry.RegisterTypes()
at Pluralsight.Learner.WPF.App+<RunApplication>d__6.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Pluralsight.Learner.WPF.App+<RunApplication>d__6, Pluralsight, Version=1.0.247.0, Culture=neutral, PublicKeyToken=null]](<RunApplication>d__6 ByRef)
at Pluralsight.Learner.WPF.App.RunApplication()
at Pluralsight.Learner.WPF.App+<App_Start>d__4.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[[Pluralsight.Learner.WPF.App+<App_Start>d__4, Pluralsight, Version=1.0.247.0, Culture=neutral, PublicKeyToken=null]](<App_Start>d__4 ByRef)
at Pluralsight.Learner.WPF.App.App_Start(System.Object, System.Windows.StartupEventArgs)
at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs)
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at Pluralsight.Learner.WPF.App.Main()

Any help will be appreciated.

[#2]

Hello @singhrohit003,

Try resetting the app from Settings app > System > Apps & features > {APP-NAME} > Advanced options > Reset.

If you couldn't reset it, try reinstalling it.

See if this helps!

[#3]

@Kapil Arya 

Thanks for the help. I tried uninstalling it. But doesn't make any chnage. Issue still persist. So below is my issue in chronology order.

1. after upgrading my windows to may 2020 update it was working initially. It stopped after sometime. 

2. Then I uninstalled the application and tried to install again. But nothing happend. but I do see the icon after installing. but I get below error in event manager when I click on icon. 

3. I have notice one thing while I try to install it doesn't show any wizard instead it open and closes it.

Regards

rohit singh

[#4]

Having the same issue. Anyone has a solution for this?

[#5]

I also got the same issue after upgrading to 2004 build
Reinstalled didn't work. Any workaround for this?

[#6]

I am having the same issue. Installed Windows 10 2004 and Pluralsight throws exception only visible in Windows Event Viewer. Tried to uninstall and reinstall but the Pluralsight Setup throws also an exception.

[#7]

I have the same problem with Pluralsight Offline Explorer.
Reinstallation did not help.

Event View errors:

----

1) 

Application: Pluralsight.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.Remoting.RemotingExceptionServer stack trace:
   at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout)
   at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout)
   at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32)
   at Microsoft.Shell.SingleInstance`1+IPCRemoteService[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InvokeFirstInstance(System.Collections.Generic.IList`1<System.String>)
   at Microsoft.Shell.SingleInstance`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].SignalFirstInstance(System.String, System.Collections.Generic.IList`1<System.String>)
   at Microsoft.Shell.SingleInstance`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InitializeAsFirstInstance(System.String)
   at Pluralsight.Learner.WPF.App+<App_Start>d__4.MoveNext()
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.<ThrowAsync>b__6_0(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Pluralsight.Learner.WPF.App.Main()

----

2) 

Faulting module name: KERNELBASE.dll, version: 10.0.19041.2486, time stamp: 0xca518c9d
Exception code: 0xe0434352
Fault offset: 0x0012e292
Faulting process id: 0x43f8
Faulting application start time: 0x01d93a242103b328
Faulting application path: C:\Users\MY NAME\AppData\Local\Pluralsight\app-1.0.338\Pluralsight.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: df55c1c9-644d-4a38-a054-53077d90bf03
Faulting package full name:
Faulting package-relative application ID:
----