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2 users having issues with Windows Hello for Business on Hybrid Azure AD Joined computers

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Any Hybrid Azure AD Joined computers these 2 users sign into, they can use a password just fine but when they try to use a Windows Hello for Business PIN they get the following message "This option is temporarily unavailable. For now, please use a different method to sign in".

 

These 2 users can sign into any Azure AD Joined computers using a Windows Hello for Business PIN with no issues.

 

All other users can sign into Azure AD Joined and Hybrid Azure AD Joined computers using a Windows Hello for Business Pin.

 

So, it's only these 2 users and it's only on Hybrid Azure AD Joined computers.

 

I don't want to try to delete and re-create these users as one of the users is me and the other is my business partner.

 

Any help would be greatly appreciated!

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