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Start Menu Not Working

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Jose Martinez
Occasional Visitor

I'm getting the "Critical Error. Your start menu isn't working...." I've found several post that talk about a start menu troubleshooter, but every link goes to a dead page. 

 

Does anyone have an updated link to this troubleshooter or any other advice to correct this issue?

 

Thanks!

1 Reply
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Hi Jose,

 

Its really hard finding a link that doesn't include a link to someone's virus and spam ridden troubleshooting tool download - and always avoid those... 

 

This link on Toms Hardware by Jamie Kavanagh is worth a try - boot to Safe Mode and retry..

http://www.tomshardware.co.uk/faq/id-3091490/fix-windows-critical-error-start-menu-isnt-working.html

 

The official Microsoft line is here:

https://answers.microsoft.com/en-us/windows/forum/windows_10-start/windows-10-critical-error/e64d0ee...

 

I cant find the original startmenu.diagcab file either, crtainly not on Microsofts site, and wouldn't trust a third party download of a system tool, so hope these two links help.

 

If you can boot to a safe mode desktop that should help - you can then try all the usual sfc/scannow and DISM options - also try Windows Update and see if theres a new update of Windows available (Even and isnider one if you are not on that program)  - that often fixes things.

Worst case you may have to reset...

 

Hope one of the above links helps

 

Andrew

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