laptop failing to log onto wifi

Copper Contributor

I've been away for 9 days but left my laptop on. Upon return home, it would no longer access my router wifi. I've rebooted the router and laptop more times than I can recall. I've logged on to the router and everything looks correct, all the passwords are as normal.

 

Surprisingly, my phone, my ipad, and my tv continue to log on, so it is just the laptop giving me a problem. I had an hour with the virginmedia tech support guy, who checked out the router and tried to check the computer too, without success.

 

The computer then updated the latest windows update, so I sat and waited.

 

Still no connections available, stating "can't connect to this network". The ethernet connection is working fine by the way, hence this posting. 

 

Any ideas out there??

1 Reply

Hi, I have exactly the same problem? Could you solve it?