Windows 10 version 1903 intentionally stopped my Sound Blaster Audigy FX sound card from functioning

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Occasional Visitor

Hello thanks for taking time out to review my inquiry with regards to my concern with Windows 10 ver 1903 deployment. My sound blaster Audigy FX sound card worked excellent up until your deployment of Windows 10 version 1903. The prior Windows 10 version 1809 my sound card had absolutely no issues what so ever. Now I did my due diligence and began to update my sound cards drivers, uninstall the the sound card, uninstall the drivers, perform a thorough clean sweep of any left over driver files in safe mode, reinstall the sound card, re-install the drivers, update to the latest Creative drivers but to no avail. My sound blaster Audigy FX is not broken because it is showing in my pc's device manager clearly plus it shows the sound control panel my sound card shows as disabled in all the audio connection. Please FIX this issue you break you repair it Thank You  

4 Replies

Hello @pArthiva,

 

I recommend you to upgrade to V2004 and see if that resolves the issue.

 

If issue still persists, contact Sound Blaster Audigy FX support for better assistance.

Else, if it is less than 10 days for your upgrade to V1903, you can roll back to V1809. Go to Settings > Update & Security > Recovery > click Go back to previous version.

 

Regards.

 

@pArthiva 

 

Hi,

 

You might try to completely uninstall the drivers and software for the Audigy.

 

The reinstall as follows.

right click install executable and select "troubleshoot compatibility"

let troubleshooter do it's thing and hopefully it will end with a suggestion to try installing with "these settings', if it does give it a go. If it doesn't, try creatives website for updated drivers.

MOST of the driver issues are on the hardware manufacture not Microsoft. They way I understand it Microsoft will work with any hardware manufacturer to get their drivers updated to work with new Windows 10 releases. If Creative has chosen to NOT do that it is NOT Microsoft's fault and your only options at that point is to either downgrade to a Windows 10 version which has driver support for your hardware or upgrade your hardware.

 

I personally ditched Creative back in the late 90's/early 2000's just for their apparent lack of driver support for older hardware models. Superb hardware with lacking driver support does not make a good hardware purchase IMHO. For example a quick search of the Creative website revealed the latest driver release for your sound card was 2015.

 

https://support.creative.com/Products/ProductDetails.aspx?prodID=21690&prodName=Sound%20Blaster%20Au...

@STÉPHANE PLOUFFE 

 

Hey guys

I am also having a similar problem with creative sound blaster audigy fx 5.1 pcie-express sound card. I used to have it in my older pc 32 bit running Windows 10 and it was working fine. But recently I upgraded the pc to Windows 10 64 bits and moved the card over. Installed the driver and the program controller. The program controller did not recognize the sound card. It keeps reporting that "Sound card not found" but Device Manager sees and installs the card.

I have updated driver to the version on Sound Blaster's website but the controller would not work. Any help please?