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Why the desktop needs a rebuilt after certain months?

%3CLINGO-SUB%20id%3D%22lingo-sub-1046944%22%20slang%3D%22en-US%22%3EWhy%20the%20desktop%20needs%20a%20rebuilt%20after%20certain%20months%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1046944%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Team%2C%3C%2FP%3E%3CP%3EProbably%20a%20foolish%20question!%20I%20am%20working%20as%20an%20IT%20Support%20and%20i%20have%20to%20rebuilt%20the%20win10%20devices%20after%2012-18%20months%20as%20the%20computer%20keeps%20on%20crashing.%20These%20computers%20are%20used%20only%20for%20call%20center%20needs%20mostly%20used%20for%20browsing%20chrome%20and%20IE.%20I%20am%20clearing%20the%20unwanted%20system%20files%20and%20clearing%20the%20browser%20history%20as%20a%20part%20of%20my%20troubleshooting.%20Also%20the%20devices%20are%20secured%20as%20the%20system%20scans%20for%20virus%20once%20in%20a%20week.%20The%20computer%20do%20not%20have%20any%20additional%20software%20except%20java%2C%20so%20i%20am%20also%20ruling%20out%20the%20corrupt%20files%20from%20the%20third%20party%20software.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20not%20sure%20why%20the%20device%20needs%20a%20rebuilt%20even%20though%20we%20are%20constantly%20pushing%20the%20updated%20via%20sccm%3F%20Once%20the%20rebuilt%20is%20successful%20the%20device%20is%20working%20at%20it's%20best.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20question%20is%20%3A%20What%20difference%20does%20reimage%20make%20to%20the%20device%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3EBhavin.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hi Team,

Probably a foolish question! I am working as an IT Support and i have to rebuilt the win10 devices after 12-18 months as the computer keeps on crashing. These computers are used only for call center needs mostly used for browsing chrome and IE. I am clearing the unwanted system files and clearing the browser history as a part of my troubleshooting. Also the devices are secured as the system scans for virus once in a week. The computer do not have any additional software except java, so i am also ruling out the corrupt files from the third party software.

 

I am not sure why the device needs a rebuilt even though we are constantly pushing the updated via sccm? Once the rebuilt is successful the device is working at it's best.

 

My question is : What difference does reimage make to the device?

 

Thanks,

Bhavin.