Feb 24 2022 12:55 PM
Feb 24 2022 12:55 PM
I have a tenant where I have enabled Viva Learning and SharePoint as a content store. I have gone to the site and setup the Folder URL in the Learning App Content Repository. The content in the folder will not appear in Viva Learning although the provider does show up as a search selection but no content will return.
I have tried shared URL's and current access only URL's with no success. I have this up on other tenants with no issue. My gut tells me there is a permissions issue somewhere but I cannot find where that might be.
Has anyone experienced this and found a solution?
Feb 28 2022 01:22 AM
Feb 28 2022 01:24 AM
May 05 2022 05:58 AM
Hi @Chris_Canning, where you able to make the content appear in Viva Learning? We are currently experiencing the same issue. I waited 2 days and the Permissions tab appeared in Settings. Nevertheless, even if the company name appear as provider no content is available in the App.
Any advice is very welcome :)
May 05 2022 06:55 AM
May 09 2022 12:18 PM - edited May 09 2022 12:18 PM
We are having the exact same issue. Anyone have a known fix for this?
May 09 2022 12:25 PM
It has all been a bit weird tbh. A few things have happened. I forced a reindex on the document library containing the material and this originally got things to start showing in Viva Learning. However, new documents added to the repository were not showing up and I kind of moved on to other things. Then someone else added a new document to the repository so I decided to check and all the files had begun showing up. I was getting ready to roll it out to the organization at this point and then all of a sudden everything disappeared from Viva Learning again. I deleted and recreated my Learning Repository link and as of now everything is working and loading again.
All that said my confidence is not currently high on its stability . . .
May 11 2022 12:51 AM
May 26 2022 11:59 AM
@Chris_Canning I ran into the exact same problem. I setup everything up per the instructions and my instruction showed up as a content source in Viva Learning, but there was no content. I tried to re-index as someone mentioned, but also didn't solve the problem.
Today, I started over and followed this video step by step (https://www.youtube.com/watch?v=JftHvMtnNA8). Within an hour, my content was there.
There are only 2 things I can see that this process did differently. First, I setup the SP page that would host the content as a communication page. Previously, I was using a Teams page. I don't know if that made a difference, but that was one that I did differently. I also setup my columns exactly as he did which included a Thumbnail column.
Lastly, I add read permissions to all internal users to the SP page with the content. Again, I don't know if this made a difference, but it is one difference in the steps.
I can't say whether this will keep working, but it did initially fix the issue for me.
Jun 02 2022 05:24 AM
Hi @KevinMFarren, thank you for sharing the video and instructions. I followed them step by step but still no content is appearing in VivaLearning for us. I have now tried to reindex the the document library containing the material as @Chris_Canning suggested above and I am currently waiting to see if the content will show up in a few days.
I will write again if I manage to identify the problem and the solution :)
Jun 02 2022 05:56 AM
Jun 06 2022 12:52 AM - edited Jun 06 2022 12:58 AM
Hi @mandreou, thanks for your update. I wanted to share our updates with everyone too:
@VelSom, MSFT confirmed that we shouldn't have to rely on indexing, as the Learning App Repo directly points to the content.
If anyone else out there manages to find any other workarounds to crack this issue, I very much look forward to hearing all about it. We are all losing confidence in the platform!
Jun 27 2022 12:44 AM
We have the same issues plus an issue with our cornerstone content which is weird.
Fo SharePoint content we have it on a Comms site with an office group having the required permissions for read to the site that has the list that has the content and the list pointing to the content.
Still nothing shows up yet it worked on our Dev tenant.
For the cornerstone issue it looks teams desktop client related.
As all the course catalog shows up on web / mobile editions and on the desktop client on certain PC's yet on others it only shows a small number of courses.
Tried totally uninstalling teams and clearing and artifacts. Including remove the viva learning app. Restarting the machine and reinstalling teams. Still get the same issue.
Woking with Microsoft on the issues but so far not a lot of luck with anything we have tried.
Jun 27 2022 01:17 AM
@Philip Worrell - we found the root cause!!! Looks like MS have updated the permission framework - permission settings now need to be configured using M365 groups, NOT the default SP permission groups.
Weeks before this article was released, it appears they had changed settings behind the scene, so unless your SP libraries' permissions were configured using M365 groups, nothing would surface. https://docs.microsoft.com/en-us/viva/learning/configure-sharepoint-content-source#permissions
Jul 14 2022 06:54 AM
Aug 03 2022 12:55 PM
I work within the EDU Soultion Area. I have been trying for weeks to accomplish this same task; however, my blocker has been determining who, within our team, has Global Admin privileges. How can I figure out who has Global Admin permissions in the EDU tenant?
Aug 15 2022 05:48 PM
Go to your office 365 admin center - Roles - Global administrator - Assigned.