Dec 06 2021 02:17 AM
Viva Learning is enabled in the Microsoft Teams admin center. A knowledge admin role is assigned. But on the Org settings page, on the Services tab, Viva Learning does not show. And when i try to add the in Teams, an error occurs. What am I missing here?
Dec 06 2021 02:07 PM
Dec 07 2021 12:14 AM
Dec 07 2021 03:12 AM
Dec 07 2021 03:24 AM
Dec 08 2021 08:08 AM
Dec 08 2021 08:44 AM
Dec 09 2021 09:46 AM
We were not seeing Viva Learning in the Org setting as well, but it has now shown up. But now the issue is that we don't have the menu item to "recommend" courses to others in the app. I opened a ticket with Microsoft and they say that service has issues, at least in some cases, and has been down for two weeks with no ETA.
Are you able to access Org settings now and if so are you able to "recommend" courses and track their status?
Dec 22 2021 09:19 AM
I'm having this issue too (not manage tab or ability to make recommendations). I have opened a case with Microsoft but no luck resolving at the moment. How you did you get on?
Dec 23 2021 12:29 AM
Having the same problem No Manage Tab...
Dec 23 2021 01:45 AM
Jan 04 2022 07:48 AM - edited Jan 04 2022 07:49 AM
Hi, this happened our end as well last month, and Viva Learning eventually re-appeared at the tail end of the month in the Admin Center. I noticed today though that it has gone missing again - is this happening on anyone else's tenancies?
PS, late last year we also had an issue with the Recommend feature/Manage tab missing, which now seems to have resolved (Europe/UK region)