Jan 11 2022 11:46 PM
Jan 11 2022 11:46 PM
I am trying to evaluate Viva Learning and I have activated the 60 day trial license.
Out of the box, without any other configurations, I was able to add Viva Learning as an app in Teams, and also as a tab into a specific Team. I could easily find classes in the default providers LinkedIn Learning, Microsoft Learn and Microsoft 365 Learning.
Then I wanted to add SharePoint as an "internal source" along the other sources following the steps provided by Microsoft docs: https://docs.microsoft.com/en-us/viva/learning/configure-sharepoint-content-source.
In the following day, I could search content from SharePoint, but ALL the other classes have disappeared from everywhere - in tabs where some specific courses were added, and even Viva Learning app cannot find other classes, just from SharePoint.
This is happening in 2 of my tenants, so the problem is reproductible.
What am I missing? I need classes from all the selected providers - the "default ones" besides SharePoint.
Jan 12 2022 05:41 AM
I have the same problems and it is very frustrating
Why nobody form Microsoft developers not respond at this issues?
Jan 12 2022 06:53 AM
Jan 12 2022 07:57 AM
Jan 12 2022 01:25 PM
Jan 12 2022 03:48 PM
Jan 12 2022 11:27 PM - edited Jan 12 2022 11:30 PM
@tomcrevier no Tom, the damage is permanently
for me it is very strange how Microsoft think that Microsoft Viva will be adopted in organization if nobody respond at our requests. I found many tickets regarding this issues but the only response are to put reviews on social media
Jan 13 2022 07:10 AM
Jan 14 2022 10:01 AM
Jan 17 2022 12:42 AM
Jan 17 2022 02:00 AM
I too asked this question at the beginning of Jan https://techcommunity.microsoft.com/t5/viva-learning/viva-learning-providers-missing/m-p/3054239
The providors haven't returned regardless of the combinations I have tried, and still no response from MS.
I thought they were trying to sell the service, as the place to go for online learning!
Jan 18 2022 07:20 AM
Jan 18 2022 10:44 AM
Microsoft has assigned my ticket to an agent, and I'm actively communicating with them. Hopefully they are able to give me some info on what's going on. I'll continue to update you all. @Nesav132
Jan 18 2022 11:31 AM
@Nesav132 Great news! Maybe finally Microsoft give an answer
Jan 20 2022 10:02 AM
Jan 20 2022 10:09 AM
Does LinkedIn require you to log in? I'm just now seeing the MS learning content is showing up but only if I manually select the boxes for it under providers@Lucian_C
Jan 20 2022 10:15 AM
It is kind of working for me. I am still not seeing any providers when I browse, but I am seeing the other content under interests and when I look by duration.
Jan 20 2022 11:20 PM
Jan 21 2022 08:08 AMSolution
@Lucian_CAfter submitting my ticket, here is what is going on: LinkedIn Learning will show ALL courses, not just the 125 free ones. Unfortunately it doesn't say which are free. You'll know by clicking on it and if it asks for a logon, it's not a free one. Microsoft Learning and Microsoft 365 Training are now showing, but you have to click on Providers and check the boxes for them and then they will show (see screenshot below).
I'm still struggling with the SharePoint side. It's setup, content has been added but Viva Learning is not able to "see' or show this. Still working with Microsoft on that.
I also realized that when setting up SharePoint and a 3rd party provider, MS Learning and LinkedIn disappeared but they came back after almost 72 hrs, possibly a sync delay.
Sorry this wasn't too much help but it's what I've gotten back so far. SharePoint is the only one I don't have answers for.