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Viva Insights Blog
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What's new in Viva Insights

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zachminers
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Jul 31, 2024

Copilot Adoption PBI and Copilot Impact PBI 

We’ve rolled out two new PBI templates to analysts, to help leaders better understand Copilot usage and its impact across their organization. 

 

The Microsoft 365 Copilot adoption report can help business leaders accelerate Copilot adoption, and help employees transform their work with Microsoft 365 Copilot. 

 

This report has five sections. These sections help leaders answer the following business questions: 

 

  • How does Copilot usage compare across groups? 
  • How does Copilot usage compare across apps? 
  • What are the most frequently used Copilot features in each app? 
  • What is the Copilot usage trend across groups? 
  • What is the breakdown of Copilot usage across groups? 

Learn more about the Microsoft 365 Copilot adoption report. 

 

The Microsoft 365 Copilot impact report, meanwhile, helps leaders understand the impact of Copilot usage among employees across their organization. The insights can help leaders evaluate the relationship between Copilot adoption and collaboration patterns. It also spotlights the total number of hours employees were “assisted” by Copilot in their daily work. 

 

This report is in public preview. Learn more. 

 

Copilot Dashboard now included with Copilot for Microsoft 365 

The Microsoft Copilot Dashboard is now available as part of Copilot for Microsoft 365 licenses and no longer requires a Viva Insights premium license. This update is now rolling out in phases for Microsoft 365 customers over the next few months. Read more about our announcement of this exciting expansion of the Copilot dashboard on our blog here. And, to learn more about the Copilot dashboard’s functionality based on your license, please refer to our product documentation 

 

 

Pulse suggested actions and surveys 

This new card and set of deep link actions lets you gather more information on insights from the New hire onboarding and integration leader report. Specifically, you can use the Pulse suggested action card to access the Pulse app and complete the following actions:  

 

  • Send feedback requests to follow up on your report results using a tailored Pulse template for the recent hire insights 
  • Finish drafts of open feedback requests (previously created through the Insights app Pulse card) 
  • See the status of an open Pulse request following up on their report 
  • Access successfully completed Pulse requests

 

Learn more about this new functionality. 

 

Import survey results from Viva Glint into Viva Insights 

As part of a new public preview release, Viva Insights admins and Viva Glint admins can now import employee survey results from Viva Glint into Viva Insights. Through this process, your company can get a more complete picture of the employee experience, by combining data about how employees feel (from Viva Glint) with data about how employees work (from Viva Insights). 

 

Furthermore, integrating Viva Glint employee survey scores with Viva Insights data can help identify your teams’ opportunities and strengths to meet organizational goals.  

 

For example, a business leader may want to look across teams to see how different behaviors impact engagement levels and different engagement drivers. You can use the Glint Heatmap report to see how different Viva Insights metrics- like collaboration hours or network size - impact engagement. You can see which teams are doing well for engagement and which teams might be struggling. With this knowledge, you can work with specific teams in areas to improve productivity. 

 

Please refer to our product documentation to learn more about setting up the integration. 

 

New thought leadership 

In addition to these feature updates, the Viva Insights team has contributed to several new thought leadership resources that Viva Insights customers might find useful.  

 

Microsoft’s Second Report on AI & Productivity, Whitepaper: 

This report evaluates the real-world impact of generative AI tools as workers integrate them into everyday complex workflows. It synthesizes over a dozen Microsoft studies, including the largest randomized controlled trial on generative AI in organizations. 

 

Metric Interpretation Guide for Copilot Dashboard, Ebook 

This guide provides science-backed interpretations for the Microsoft Copilot dashboard, and is a collaboration between the Viva Applied Science team and Microsoft Research. 

 

Measure change with Viva Insights: Reorganizations through ONA, Ebook:

This ebook describes how Microsoft measured change progress through Viva Insights, using organizational network analysis.  

 

Remote work and organizational silos, scientific journal article: 

The Insights team contributed expertise to this scientific journal article showing how remote work affected collaboration during the pandemic. These learnings might be useful to customers working with a continued hybrid workforce, or who are interested in applications of organizational network analysis.  

 

Dynamic admin controls for the leader experience

Viva Insights Admins can now manage access to the leader experience using various Organization filters, view eligible and enabled users, and troubleshoot reporting issues. 

 

 

Manager hierarchy  

Viva Insights Admins can now access reporting line, org attributes, and licensing information for employees who are not included in insights data, even though managers or leaders expect them to be. Currently, many leaders reach out to VI admins to understand discrepancies in the VITA dashboard. With this feature, VI admins can troubleshoot and correct the issue.  

 

 

Viva Suite recommendation cards  

Global Admins will see personalized recommendations in the Microsoft 365 admin center that help them discover and enable Viva Suite features and nudge them to complete key tasks. 

 

 

 

Updated Jul 31, 2024
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