Stream on SharePoint Videos Not Playing in Viva Engage Discussions

[Jeanpierre Caramanica]

I have a question regarding embedding videos in a Yammer/Viva Engage conversation. 

With Stream Classic, a video would play inline on the Yammer conversation. For Stream on SharePoint, it doesn't play the video. It only provides a link to the video. Is this something that I'm doing wrong or is this feature no longer available in Viva Engage?

[#2]

Not sure. That same link style provides a thumbnail in my tenant.

[#3]

If this issue is persisting, please ask your IT team to open a support case with Microsoft by following the directions on https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide. One of the authorized admins for your Microsoft 365 tenant needs to open the case. We'll need to investigate some things that aren't possible in a forum like this one.

[#4]

Thanks, Brian. We opened a DCR to fix the issue after we were guided by the Microsoft support team. Apparently, this is a common issue.