Update Cover Photo missing for storylines

Copper Contributor

Has anyone encountered a client environment where they cannot see the "Update Cover Photo" button when each individual visits their personal storyline (but community admins do see it for their respective communities)

 

See screenshot below. Is this setting controllable from somewhere in Viva Engage Admin area or are their impacts from settings chosen elsewhere in the M365 tenant that flow through to Viva Engage? 

 

I'd like to know: 1. If anyone else has encountered this 2. If anyone knows what the fix is

 

can'tSeeUpdateCoverPhoto.png

1 Reply
Storyline Cover Photo customization is a feature that requires a premium Viva license (e.g. above and beyond the M365 license). Do the users have that Viva Suite or Viva C&C license? If so, I'd escalate to Microsoft support.