Amplify stopped letting my the "from" field for the Outlook channel

[MarjorieL375]

Hello, 

Has anyone come across an issue with the Outlook distribution where you can not change the “From” account? As of today, it won’t let me change that.

When I click “Other email address…” nothing happens. I have created a new communication, logged out, restarted my laptop, tried a different browser and it has not resolved. When someone else tries to edit, it says I am still editing even though my laptop wasn’t even on. Others in my organization have tried as well and it's doing the same thing for them. 

[#2]

Thank you for bringing this to our attention (I'm a PM on the product engr team). We are currently investigating what is causing this unexpected behavior.

[#3]

@BrittBoston We were also experiencing this issue up until yesterday, but it seems to be solved now. Can you confirm that it has been identified and corrected?

[#4]

@BrittBoston as of this morning it appears to be working again for us as well.

[#5]

Great to hear it seems to be working again! Yes, the engineering team confirmed that a fix had been rolled out yesterday.