SOLVED

Customized Webinar Teams Email Invitation

%3CLINGO-SUB%20id%3D%22lingo-sub-3064008%22%20slang%3D%22en-US%22%3ECustomized%20Webinar%20Teams%20Email%20Invitation%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3064008%22%20slang%3D%22en-US%22%3E%3CP%3ECan%20you%20edit%2Fcustomized%20webinar%20teams%20email%20invitation%3F%20I%20want%20to%20add%20an%20instruction%20below%20the%20email%20invitation%20that%20says%20%22Click%20the%20ics%20file%22%20so%20that%20the%20calendar%20event%20will%20be%20added%20to%20their%20calendar.%26nbsp%3B%3C%2FP%3E%3CP%3EOr%20is%20there%20a%20way%20that%20when%20they%20registered%20it%20will%20automatically%20added%20to%20their%20calendar%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3064008%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWebinar%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

Can you edit/customized webinar teams email invitation? I want to add an instruction below the email invitation that says "Click the ics file" so that the calendar event will be added to their calendar. 

Or is there a way that when they registered it will automatically added to their calendar? 

7 Replies
Hi Mariaceline, I would like option this as well. In the mean time I have solved it by mentioning this in the information field of the registration form.
best response confirmed by Therese_Solimeno (Moderator)
Solution
Currently you cannot customize the invite. We're working to update this process to send out a meeting invite directly (as opposed to the current process which includes the invite as an attachment).
Thanks Bryan!
@Bryan - it would be wonderful if there was an option to send these meeting invitations (generated through Webinar registration page) as an actual invitation - not an email with an ICS. For your customers who use Outlook (which should be the majority) - having to click on the ICS is another step which may be confusing to many and which inhibits our using this workflow/process as our default. We really want to use this process for webinars - but you have to make it a bit easier for the end user to book on their calendar then join at appropriate time.

Hi @nola404 ,

 

We've recently released an update to the email registration that adds support for "add webinar to calendar" as well as "customer domain". This allows you to respond as you would to a regular calendar invite (see example here using my GMail account)

BryanNyce_0-1649789692986.png

 

That is great @Bryan Nyce!! A sorely needed addition to this functionality. Have you actually fixed the problem with the date showing up incorrectly when you create the invitation through the webinar registration? If so - you now have a great and very useful product for our needs!

@Bryan Nyce hello. Thanks for this first update. But is this email ready for international? it seems to be stuck in English whereras our users are french speaking only…