What’s new and what’s coming for Microsoft Bookings

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Microsoft
Learn about what are the new features and capabilities we are have been working on during our Bookings preview. New features and capabilities for both, users and admins.
30 Replies
Thank you :folded_hands: for your continued investments in Bookings! Such a versatile solution. Eagerly awaiting enhanced reporting (especially around no shows).

@Teja Vinukollu 

 

Are there any API's or management functionality available to automate or create a provisioning solution for bookings?

This would be important to have a consistent naming convention for the AAD account.

Hi, @uzhxhqyd39 

 

Are you looking at something like "Naming Policy" for M365 Groups? If so, we have this in backlog and we will be working on this ask later this year.

 

We do have APIs today but are currently in Beta. Our plan is to promote them to GA later this year. https://docs.microsoft.com/en-us/graph/api/resources/booking-api-overview?view=graph-rest-beta

 

Thanks,

Teja

 

@Teja Vinukollu thanks for the preview video.
I have question about managing multiple booking calendars.

Lets say in a big company someone manages 10 or more booking calendars.
Currently you have a dropdown menu with "New" and "Open" to open an existing booking calendars. But its not showing you a list of them. You need to know the names of all the calendars which you are manageing. It would be great if there could be some improvement there, like list or selection of all the calendars where you are the admin. Or also when you are a team member etc.

Also all these new things in the preview video, is there any timeline for that?

 

@alex_ha19 Absolutely. This is work in progress. Will be available by the end of next quarter.

@Teja Vinukollu Why you use this way to embed the videos - I prefer absolutely youtube. It is much more faster than this. And I can download the video. I often watch not the complete video, I like to press the right arrow button often to get an overview. But this is not possible with this videos. :(

Has video stream progressed through this 5G upgrade and what is expected of Big Data in near future? I don't expect an answer right away. I do believe there are many other upgrades.

@Teja Vinukollu Hi there, thanks for the very informative video blog. Looking forward to all the new enhancements coming to the Bookings app this year.

 

I have one question in relation to existing APIs. Is there one available to integrate with ServiceNow environment so that when a customer calls Service Desk for help and a booking appt is required, a booking page can be launched from a ticket level in ServiceNow and copy some of customers details into Bookings appointment ie customer details, contact details and a ticket number?

 

Or is this feature coming later in the year as part of the API enhancements?

 

Thank you

Daniel

@Teja Vinukollu, any plans for integration with Power Automate? 

The thing I miss the most is a "when a new appoitment is created" trigger. the only workaround I found is to monitor the business email address, and check if it is from the Booking email address. If so, I need to "manually" extract the booked service, and manage all automations based on strings (and not by service Id for example).

Would love to hear your thoughts about this. 

@Teja Vinukollu What month do you expect the API to come out of Beta?

Your video looks like a refreshed front end - when can customers access the updated front end?

Also will the new front end be pushed out automatically - are customers required to take any steps to replace their current version of the Bookings app?

@Teja Vinukollu are you actively reviewing and implementing the Bookings UserVoice feedback? There doesn't seem to be a lot of responses to the feedback posted??

 

https://outlook.uservoice.com/forums/314907-microsoft-bookings/filters/top

@Teja Vinukollu Do you have a list of the new Bookings functionality implemented - your video seems to cover a lot of old functionality, rather than specific new functionality?

@alex_ha19 

Looks like passing parameters via a url query string is not possible with MS Bookings. Is this correct, could someone confirm for me please?

@Teja Vinukollu 
Thank you for the updates.
I am looking for a replacement location for the old UserVoice page.
I'd like to see the ability to change the meeting name when using the online meeting feature of bookings when tied to Microsoft Teams. 
for example, I have an appointment type of Initial Consult. 
When a user makes a booking, it creates a meeting in the Microsoft Teams called Initial Consult, and then we have an associated chat once that meeting happens. the problem is, now I have 5 meeting chats called Initial Consult, and I have no way of knowing which is which without going into each one.
group chat names for bookings.jpg

@Teja Vinukollu 

 

Hi everyone! Thanks for sharing new features. Please help to include feature to Limit Number of Bookings of a user. This is to avoid over booking. Thank you.

Dear @Teja Vinukollu, dear @oisheesen 

thank you very much for the overview of new functions on MS Bookings. I have a few questions related to this:

  • When will the new features be available?
  • Reporting: Will it be possible to export data past 30 days and more than 30 days in advance?
  • Reporting: Will it be possible to export all custom fields in seperate columns (one column for each custom field?)
  • Reporting: Will it be possible to export special characters like ä,ü,ö, etc. correctly?
  • Calendar: Will it be possible to select which calenders of staff members will be shown in the daily overview?
  • How many staff members can be booked via one service at a time? Is there a limit?

Thank you very much in advance and kind regards

Moni

@Teja Vinukollu Are these new features still going to hit GA by the end of the month? Thank you!

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