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bcdudley
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Joined 6 years ago
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Teams takes up entire screen
Hello, I have a couple of Surface Hubs (V1) in my organization. For the last several months, I have been fighting a problem where the Teams app goes to the foreground and I cannot open anything else, at least not in the foreground. I have tried re-imaging and tried it on 2 different hubs. I can alt-tab and see the apps, but if I select them, it just goes back to the teams screen. I cannot get to settings without rebooting, but the first time someone miracasts or opens a Teams meeting, Teams is right back in the foreground. This persists through different sessions as well. Are there any fixes for this, or are we just doing something wrong?823Views0likes1CommentSurface Hub - No video from HUB
I have a V1 84" Surface Hub that was just upgraded to 20H2 last week. It has a Polycom Eagle Eye Director 2 connected via usb. Since the update, I have been having problems with video coming from the Hub. It just shows the initials of the room instead of video for most of the people on the call. Some people do report they are able to see video coming from it. I also have had problems with the cameras shutting off and reverting back to the built in cameras and I have had it twice just disconnect from the meeting. Our bandwidth is 200Mbps and we typically use under 50Mbps up and down when on a call. Looking for help on this.1.1KViews0likes0Comments