Auto Attendant - Hybrid Application Endpoint wont push Tel/LineURI to Teams

Copper Contributor



So weve created a few Teams Auto Attendants and Call Queues now. I created a new one and i just cannot get Teams to pull the phone number from the hybrid application endpoint.


  • hybrid application endpoint is created on sfb-onprem (no errors when assigning the LineURI)
  • resource account appears in Teams admin
  • Virtual phone system licence is added to the resource account
  • several sync cycles later the number is empty and using 'Assign' doesnt give me the option to select it either

I thought i had it as there were some users assigned the same head number with a unique extension portion. I cleared those and nothing. I even created a new resource account and its the same.


Any ideas?

1 Reply
Are you SFB administrator in online?