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May 31 2023, 07:30 AM - 11:30 AM (PDT)
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Got my promo code. When following step 1. to apply the promo code. I get the error in subject (and attached image). What do I do wrong? Logged on as a cloud-only global admin in my tenant. We have a CSP partner that manages our licenses. Is that an issue? Thanks!

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@PrinterGus240 That error message indicates that the tenant you're applying the promo code to already has Universal Print enabled.


You should already be able to use a global administrator account to assign Universal Print licenses to users in the tenant, and a user with the Print Administrator or Global Administrator role should be able to register and manage printers.


If you have trouble assigning licenses or registering/using printers, please reach out to Microsoft Support and they'll make sure you quickly get the help you need!