Universal Print jobs get stuck

Copper Contributor


I have followed the Microsoft guide and installed the Universal Print service, but the problem is that all jobs get stuck on status either Pending or Proccecing.




What could be the problem?

4 Replies

@hedigardi - were you able to overcome this issue?


The question below if very generic and we need additional logs/data to analyze the errors. Best way to do this will be via Universal Print support.





I've seen this happen a few times when there's a network outage and rebooting the printer seems to get things flowing again.

@petrozio2170 - what version of connector are you using. If you are using 1.87+ version and are still seeing issues, then please reach out to Microsoft support.

We are not using the print connector. Our printers connect natively to Universal Print.