Feb 23 2021 10:04 PM
Hi all,
I was trying to register a Lexmark Printer for Universal Print via Web Interface. However, I get the message that admin approval is needed. I checked in Azure Active Directory -> Users -> User Settings and the registration of apps is enabled.
Do you have an idea how I could solve this problem?
Feb 24 2021 08:14 AM
@JohnJRashmo what roles are assigned to the AAD account you are using to register? The account needs to be a Printer Administrator or a Global Administrator.
Feb 24 2021 09:42 AM
Feb 25 2021 10:22 AM
@JohnJRashmo your correct that the very first printer registration of a Universal Print ready printer, regardless from which printer vendor will require someone with enough access to approve web applications. The reason is that like other web apps that wants to access user resources (think mobile apps / games that are using your Facebook login / Microsoft login / Google login) you get prompted to consent to the app wanting to access certain resources. Once the consent is approved, then regardless where that app is running (in this case any Lexmark printer) the app has been consent to access the info.
Regarding using the Universal Print connector software, I recommend doing a backup and restore of the printer queues from the product machine (WS 2016) to the test server (WS2019). This way on the test server the printer queues are local (TCP/WSD ports) instead of a redirection to another server (\\servername\printer).
HTH,
Jimmy