Problem with Language

[jsinisa]

Hello,

we are using Universal Print with MS Business Central 19, since 1 month. It works basically OK, but we are facing a problem with Langauge. We have a printer where we have set flag on Landscape, because printout should be in Landscape format. But, users who use Business Central with German (Switzerland) are getting Error message:

Invalid Job Data was provided.

Error Message:

Invalid Validation Exception: Requested value 'Querformat' was not found.

It seems that Universal Print doesn't "speak" German. If BC langauge is set to English, then we don't have any problem with print.

How can we teach Universal Print to understand German?

thank you in advancs

[#2]

@jsinia - Sorry to hear about the problem you are facing.

Printing German language documents should work fine. Please log a support case with D365 Business Central support or Universal Print support.

Thanks,
Saurabh

[#3]

@Saurabh
thank you for feedback.
our problem is not with the documents.

problem is if have an user who is using German(Switzerland) in his session.

This setting works just fine if field caption is 'Landscape' in Universal Printer Settings.
As soon as user chooses German (Switzerland) as Langauge, then the flag field Caption is 'Querformat', BC shows an error:

Invalid Job Data was provided.
Error Message:
Invalid Validation Exception: Requested value 'Querformat' was not found.

I have tried to log a support case but I can choose only between:
Billing and Subsription Management.


We have checked code with debugger and we have found possible bug in Code below.
In the Format(Enum::"Universal Printer Orientation"::landscape)); it is Format of Enum that translates landscape to Querformat

procedure CreatePrintJobRequest(UniversalPrinterSettings: Record "Universal Printer Settings"; var JobId: Text; var DocumentId: Text; var ErrorMessage: Text): Boolean
var
ResponseJsonObject: JsonObject;
BodyJsonObject: JsonObject;
BodyConfigJsonObject: JsonObject;
DocumentsJsonToken: JsonToken;
Documents: JsonArray;
DocumentJsonToken: JsonToken;
FirstDocument: JsonObject;
ResponseContent: Text;
begin
BodyConfigJsonObject.Add('outputBin', UniversalPrinterSettings."Paper Tray");
if UniversalPrinterSettings.Landscape then
BodyConfigJsonObject.Add('orientation', Format(Enum::"Universal Printer Orientation"::landscape));