Printout Scaling

Frequent Visitor
We recently switched to Universal Print and since then, both PDF and Word documents have been printed incorrectly scaled. 

Either the file is printed extremely small in a corner, or only a quarter of the file is printed extremely enlarged.

This happens with both, Din A3 and Din A4 printouts. We did not have this issue, when I started to test Universal Print 4 weeks ago and we never had this problem before we moved to Universal Print, so we assume it is related.
Any ideas, how we could fix this?
Many thanks!
1 Reply

@ManDePo Most likely this is an issue with the printer driver you are using on connector. Can you please reach out to Support via Azure Support portal so that someone can collect logs and help you further?