Nov 10 2023 03:54 PM
ok I know this sounds strange I just started working somewhere when users cannot print, and it seems to me they've added the physical printer via IP address as opposed to going to Find printers search WORK or SCHOOL function which is obviously mdm related and UP related, so a lot of our tickets are remoting onto end users machines and removing the local printers via control panel and using the local admin password from Intune for the device in question, so very long winded, why can't intune/UP just override the installation of that printer with the correct method through UP, that would be a game changer and reduce our tickets by hundreds a month.
Now I'm assuming they were added via direct IP, rather than search UP, the whole search function is strange if you ask me having to click on work or school access then search the printer, the fault could potentially have occurred for users who have more than 1 azure mdm account linked.
Nov 21 2023 10:38 PM