You already have a subscription through work

%3CLINGO-SUB%20id%3D%22lingo-sub-1522372%22%20slang%3D%22en-US%22%3EYou%20already%20have%20a%20subscription%20through%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1522372%22%20slang%3D%22en-US%22%3E%3CP%3EOkay%20so%20I%20got%20my%20promo%20code%20and%20I%20tried%20to%20apply%20it%20to%20my%20subscription%20when%20I%20got%20the%20message%3A%3C%2FP%3E%3CH2%20id%3D%22toc-hId--1300040054%22%20id%3D%22toc-hId--1300040053%22%20id%3D%22toc-hId--1300040053%22%20id%3D%22toc-hId--1300040053%22%3EYou%20already%20have%20a%20subscription%20through%20work%3C%2FH2%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%2C%20there%20are%20no%20Universal%20Printing%20licenses%20to%20assign%20to%20user%20accounts%20on%20our%20tenant.%26nbsp%3B%20Is%20this%20something%20that%20just%20takes%20time%3F%26nbsp%3B%20I'm%20also%20a%20global%20admin.%26nbsp%3B%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3EThank%20you%2C%3CBR%20%2F%3E%3CBR%20%2F%3EMike%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1524613%22%20slang%3D%22en-US%22%3ERe%3A%20You%20already%20have%20a%20subscription%20through%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1524613%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F728734%22%20target%3D%22_blank%22%3E%40meveringham%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAre%20you%20signed%20in%20as%20a%20Global%20Admin%20in%20the%20Azure%20tenant%20to%20which%20you%20are%20trying%20to%20apply%20the%20promo%20code%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531810%22%20slang%3D%22en-US%22%3ERe%3A%20You%20already%20have%20a%20subscription%20through%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531810%22%20slang%3D%22en-US%22%3EI%E2%80%99m%20pretty%20sure%20I%20was%20signed%20in%20at%20the%20time.%20I%E2%80%99ll%20try%20it%20again%20and%20let%20you%20know.%20I%E2%80%99m%20traveling%20today%20so%20I%E2%80%99ll%20test%20it%20again%20once%20I%E2%80%99m%20at%20my%20destination.%3C%2FLINGO-BODY%3E
New Contributor

Okay so I got my promo code and I tried to apply it to my subscription when I got the message:

You already have a subscription through work

 

However, there are no Universal Printing licenses to assign to user accounts on our tenant.  Is this something that just takes time?  I'm also a global admin.  

Thank you,

Mike

2 Replies

@meveringham 

Are you signed in as a Global Admin in the Azure tenant to which you are trying to apply the promo code?

I’m pretty sure I was signed in at the time. I’ll try it again and let you know. I’m traveling today so I’ll test it again once I’m at my destination.