Jul 14 2020 08:00 AM
A Direct Access Windows 10 ent. client on Internet
Is't possible for the user to add a Universal Print printer?
It's working on prem to add a Universal Print printer
Jul 14 2020 03:11 PM
Yes. If a client machine can discover and add printers on-prem, it can do it from the internet.
Jul 15 2020 03:28 AM
Ok, thanks
To verify, a direct access client computer do not interfere with the U-Print functionality ...
@Rani_Abdellatif
Jul 15 2020 11:59 AM
It shouldn't. If you don't get any UP printers in the search results after you click "Add a printer or scanner", please click "Search Universal Print for printers" to specify more filtering info to narrow your search. That produces quicker results.
If you are unable to discover/install printers on an internet-connected PC that works on-prem, please create a support ticket so we could help troubleshoot.