Status Complete but stil no PrintOut

Occasional Visitor

Hi friends,

 

So i have done all set up required to print vai universal printer. My computer is joined to Azure AD and i have used my admin account to set up printer.  Status says completed but there is still no print out.

 

Please guide how to make it work. How can i get printed.

 

Thanks

KC

edscew_0-1611801423009.png

 

1 Reply

@edscew sorry for the delayed reply.  If you are using the Connector software, please ensure you are using the latest version of the Connector (https://aka.ms/upconnector).  We've made another of quality of life improvements.

 

If the latest version is still not working for you, please take a look at the Event Viewer to see what  errors have been logged.  If the host PC is running Windows Server you can find the events under (Applications and Services Logs > Microsoft > Windows > PrintConnector > Operational).

 

HTH,

Jimmy