SOLVED

Problems with Papercut

Copper Contributor

We're experiencing problems with the Papercut client picking up print jobs from the Universal print queues. The client response is up to 10 minutes or not at all. HAs anyone else experienced this sort of issue?

2 Replies
best response confirmed by Dave_Allerton (Copper Contributor)
Solution

Hi Dave, papercutter here. This one looks like it needs further investigation from our tech support crew. I suggest you reach out to your PaperCut reseller or start a ticket at email address removed for privacy reasons.

 

EDIT - ha that'll teach me for posting an email address. Email tech support at support[at]papercut[dot]com or open a ticket on the website.

Thanks for the feedback Alistair
1 best response

Accepted Solutions
best response confirmed by Dave_Allerton (Copper Contributor)
Solution

Hi Dave, papercutter here. This one looks like it needs further investigation from our tech support crew. I suggest you reach out to your PaperCut reseller or start a ticket at email address removed for privacy reasons.

 

EDIT - ha that'll teach me for posting an email address. Email tech support at support[at]papercut[dot]com or open a ticket on the website.

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