Jul 07 2020 05:40 AM
Good Morning,
I have installed a couple of Canon printers on a Server 2016 OS and registered them via the Print Connector. The printers are shared in the AUP portal and I currently have the needed license to install shared printers from AUP. However, I'm not seeing these printers as available in the printer list when I attempt to install them. I feel like I may be missing a step, though I am not certain as to what that may be.
Jul 08 2020 11:49 AM
@Steve_Roudebush Here are things to check based on the link https://docs.microsoft.com/universal-print/fundamentals/universal-print-getting-started :
If you still face issues, can you reach out to Microsoft Support via Azure Support portal?