Can't register printers - Error 500 "Internal Server Error"

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All members have been assigned a license as well as printer admin roles have been assigned.

The connector was installed on an Azure AD joined notebook running Windows 10 Enterprise 1909. The connector name shows on the connectors blade in Azure. When we try to register a printer we receive the following error in the logs as well as the Printer blade in Azure displays the same error.

The printer we try to register is an HP Deskjet 3835.


Anyone that might know the solution to this error?




1 Reply

@AleshaP thanks for filing the feedback. This issue requires us to look at logs. For best response, can you file a support request?


Support request can be created using one of the following (based on your Support plan with Microsoft):