SOLVED

Can't add Microsoft 365 Teams/Groups in Access Control

New Contributor

I'm testing out Universal Print and am bumping into an issue: when I try to add Microsoft 365 Teams/Groups in Access Control I get the following error (for multiple groups I see the same error with whatever group I've tried):

 

Failed to add member '[Group name]' for the following reason: Internal server error

 

I can add individual users without issue.

3 Replies

@kgarvey Universal Print supports only Azure AD security groups.

For difference between groups, please read the article: Compare groups - Microsoft 365 admin | Microsoft Docs

 

@Saurabh_Bansal thank you - do you know if there are plans to change this? It wouldn't be so bad if dynamic security groups could be based on membership in another group but right now seems a bit redundant to have to make a security group manually based on membership in an existing M365 group/team.

best response confirmed by kgarvey (New Contributor)
Solution

@kgarvey Quite honestly this is the first time we are hearing about this ask :).

 

Can you put this idea on https://aka.ms/UPIdeas? Other customers can upvote it if they need the same. We periodically review the requests there and consider it in our product plans.

 

Thanks for the feedback!

 

Regards,

Saurabh