Activated License in different domain

Occasional Contributor



I have received the email with the approval for Universal Printing. When I got to activate the licenses with the promo code, I get the error: Sorry The service you’re subscribing to isn’t available for one of the following reasons: It’s no longer offered by Microsoft. You’ve already tried this service. You can sign up for a trial only once. The beta or trial you’re requesting has expired. The promotion code has already been used. For more information, contact the Microsoft partner or Microsoft sales agent that gave you the link to this offer.

The licenses got approved to the domain, but I need them in the domain.


Please advise.


Thank you,

Andrea Aznar

2 Replies

@aaznar the code to onboard to Universal Print preview may be used only once. 

@Saurabh_Bansal can I move those licenses to my actual domain? 

Also, I requested a new beta code and they just forwarded me the email of the old one.