400 Error when setting paper size in printer properties on UP portal

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Occasional Visitor

Hi,

 

Just a possible bug report - I'm getting a 400 Error when I change the paper size to A4 on the printer properties page on the Azure portal. Interestingly when I change another setting on the same page it seems to be fine.

 

Well done for getting this out the door. Looking forward to the service launch!

 

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We can't reach the service at the moment. Please try again later.

{ "shellProps": { "sessionId": "83bfaac7fdce4745a10e7a75bf361126", "extName": "Universal_Print", "contentName": "PrinterPropertiesBlade" }, "error": { "message": "We can't reach the service at the moment. Please try again later.", "code": 400 }}

3 Replies
Additionally, I've found several problems relating to paper size. As we use A4 paper, it seems that sometimes some softwares (Acrobat PDF and similar) fail to render the page correctly, and it only prints part of the page if you change the paper size to A4 from the computer.

@xev_masias portal error was reported on one of the other threads too and is being fixed by our team.

 

Regarding page rendering, can you open a support ticket with Microsoft using one of the following options (based on your Support plan with Microsoft):