I have an Action pack (bronze) MS subscription. I just realised that last year's subscription had expired and now I don't seem to be able to renew it or reactivate it. I have paid for another year and I know I am late but how to I prevent data being deleted in a few months when it says? The new action pack subscription doesn't seem to show up under my products in the Office portal either.
Every time I try to reactivate my subscription I am asked to redeem a product key. I don't think I have one that I can find. I tried going through that and it does ask about using another payment method but I have paid.