Restoring exam's result

[dsych]

Can you please help me with the next question: I passed Microsoft’s exam 480: Programming in HTML5 with JavaScript and CSS3 in 2019 but lost my document with results. I registered for it via Pearson VUE.

Is it possible to get the results again?

[#2]

@Mindy_Rosenthal or @DanDonohue can you help here? Thank you! 

[#3]

@dsych 

Hi -- thanks for reaching out!

Have you gone here: Replacement Certificate (pearson.com)

You can request replacements and such. Let me know if this supports. Thank you!

[#4 · Accepted solution]

Hi Mindy Rosenthal,

Thank you, I will try this out.

[#5]

Hi,

unfortunately, it did not help. I contacted this pearson support you've shared (https://support.pearson.com/uk/s/topic/0TO0N000000IaBVWA0/replacement-certificate) then the redirected me to initial support I was contacted to (https://home.pearsonvue.com/Contact-Us.aspx) and here I got once again redirected to microsoft (https://learn.microsoft.com/en-us/credentials/support/help) where they mention two contact points from pearson vue but they can't help me (only redirecting to microsoft). Probably, could you give me some direct email adress where I can get help? It would be great, thank you

[#6]

@dsych 

Have you been able to get this resolved?

I just reached out to our internal certs/exam team to see if there's support they can provide regarding this.