Microsoft certification technical issue

[Ravi_Teja_Yenikapati]

We can’t access your Microsoft certification profile because it is blocked. How can I Retrieved this?

[#2]

@Mindy_Rosenthal can you help here? 

[#3]

Would you be able to share a screenshot of what you are seeing so we can better assist you?

[#4 · Accepted solution]

@Ravi_Teja_Yenikapati 

Hello Ravi --

If you are having issues with accessing your account, because it is "blocked" I suggest you contact our support team and post the question here:  https://aka.ms/ILTSupport

This will be the best option for support with your account being blocked. Please let me know if you need any further assistance after that.

Thank you!

-Mindy

[#5]

@Joshua_R_Jones