SOLVED

Microsoft certification technical issue

Copper Contributor
We can’t access your Microsoft certification profile because it is blocked. How can I Retrieved this?
5 Replies

@Mindy_Rosenthal can you help here? 

Would you be able to share a screenshot of what you are seeing so we can better assist you?
best response confirmed by Mindy_Rosenthal (Steel Contributor)
Solution

@Ravi_Teja_Yenikapati 

 

Hello Ravi --

 

If you are having issues with accessing your account, because it is "blocked" I suggest you contact our support team and post the question here:  https://aka.ms/ILTSupport

 

This will be the best option for support with your account being blocked. Please let me know if you need any further assistance after that.

 

Thank you!

-Mindy

@Mindy_RosenthalThank you for the link but I am unable to access the page where I can start the discussion. it stuck on create a display name, please advise.

 

Adnan81_0-1707846279420.png

 

1 best response

Accepted Solutions
best response confirmed by Mindy_Rosenthal (Steel Contributor)
Solution

@Ravi_Teja_Yenikapati 

 

Hello Ravi --

 

If you are having issues with accessing your account, because it is "blocked" I suggest you contact our support team and post the question here:  https://aka.ms/ILTSupport

 

This will be the best option for support with your account being blocked. Please let me know if you need any further assistance after that.

 

Thank you!

-Mindy

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