ATTENTION: Known issue with trials on M365 Tenants

Bronze Contributor



Due to recent changes, some trials require a Learner to use a credit card when adding a trial onto their provided M365 tenant. Learners are currently unable to complete labs using the specific trial tenant, unless they provide a credit card. 


The courses that are currently affected, are listed below. 


  • MS-700T00: Managing Microsoft Teams
  • MS-721T00: Collaboration Communications Systems Engineer
  • PL-400T00: Microsoft Power Platform Developer
  • PL-500T00: Microsoft Power Automate RPA Developer


We are closely monitoring these changes and will update you as we learn more.


Thank you 

5 Replies

Hi, this is answer from Skillable:


Thank you for contacting Skillable Platform Support.
We have been informed by Microsoft that this is part of a change to the license page. Our MOC Coordinator has escalated the feedback we are receiving regarding this, but at this time, we have no workaround for this setting. If there is a tenant from a previous delivery already registered, we would recommend using this if able. 

@Mindy_Rosenthal any updates to this? 



Hi, Stefan --


Yes, I am getting some more information as we speak, and I will provide an update soon, once I have all the accurate details.


Thank you for your patience.

@Mindy_Rosenthal : We have a MS-721 class running this week and the feedback of the students is disastrous, we might have to stop the course as the tenant issue is still not fixed! Any suggestions, updates or anythign we can do ?



Hi Nicola --


I'm sorry to hear about your learner's experiences with this course.


Would you mind emailing me the feedback? I will directly share with the Content owner and team of that course. As I currently do not see an update for the content in the pipeline.




Thank you!