SOLVED

Prohibited names in discussions

MVP

I tried to answer on related to Excel and <Q...B> question, but answer is blocked with

image.png

Any other companies/products we can't mention here?

 

8 Replies

@SergeiBaklan 

 

At the moment around about 70% of the spam we get in the excel community is regarding quickbooks and people posting support numbers for quickbooks. For this reason we took the unusual step to ban the product name. We do not routinely ban any product name on the Microsoft Tech Community but we do take a very dim view of posts that either seek to mislead our customers or are blatant spam.

We keep all such content filters under review and may remove quickbooks in the future. Obviously, we don't share details on which names are banned but it is something we keep under review.

 

 

@Allen , I see, thank you. Let keep as it is, we always may find workaround if necessary.

@Allen 

You may need to add some variations to the list.

See here:

https://techcommunity.microsoft.com/t5/excel/quick-b00ks-error-c-224/m-p/4186928

 

best response confirmed by SergeiBaklan (MVP)
Solution
I could make a full time job out of finding variations :)

Its better if when users find spam, they report it as then - eventually - our automated spam control learns it and stops it via that mechanism.

Did you already report this post?

@Allen , IMHO, that was not a spam, that is the question why Excel and Q..B don't work work together in some situation. Yes, question is more for Q..B, but for Excel people who work with Q..B as well.

@Allen 


Did you already report this post?

No. Apart from using the banned word it looks legit to me. 

 

 

It looks legit, because they "pair" up, a seemingly innocent question followed in few minutes by the spam answer. All from newly registered accounts, which all only care about Q..B and apparently are smart enough to even know about the blocked word. On the positive, it looks like they haven't managed to update the answer itself to bypass the filter just yet :D<br><br>Here are two more: <a href="https://techcommunity.microsoft.com/t5/outlook/quick-b00ks-crash-when-opening-company-file/m-p/41869..." target="_blank">https://techcommunity.microsoft.com/t5/outlook/quick-b00ks-crash-when-opening-company-file/m-p/41869...</a><br><a href="https://techcommunity.microsoft.com/t5/sharepoint/quick-b00ks-error-r6025-how-to-resolve/m-p/4186797" target="_blank">https://techcommunity.microsoft.com/t5/sharepoint/quick-b00ks-error-r6025-how-to-resolve/m-p/4186797</a><br><br>In any case, such efforts are usually futile, you cannot keep up with all the variations. I'd still urge you to consider implementing some restrictions for newly registered users instead.

@SergeiBaklan 

Someone just posted a reply in that discussion with a Q...B... support number in an image...

I marked that reply as spam.

1 best response

Accepted Solutions
best response confirmed by SergeiBaklan (MVP)
Solution
I could make a full time job out of finding variations :)

Its better if when users find spam, they report it as then - eventually - our automated spam control learns it and stops it via that mechanism.

Did you already report this post?

View solution in original post