May 31 2020 01:17 PM
I am seeing this issue from months. The number of unread messages badge on the messages icon in the Navigation Bar does not get updated when we have read those messages. The number badge does not go till I delete those messages. Please fix this problem as soon as possible.
Jun 01 2020 09:52 AM
Thanks we have seen this as well, to help us confirm which of two issues we are currently tracking this error relates to, could you confirm if you have an IPv6 Connection?
If you are not sure then go to a website like test-ipv6.com and it will run some simple connectivity tests one of them will tell you if you have a valid IPv6 Address. DO NOT POST IT HERE!
Jun 01 2020 12:55 PM
Jun 05 2020 08:05 AM
By the way, how it shall be?
If I click on message it is opened and keep staying in Unread mode. And in general I'd prefer it won't be shifted on Read after I navigate out. I could keep it for later answering and keep the message as Unread is the easiest way for such notice to myself.
I make shift to Read navigating all messages pane or with Mark All as Read - at least for me it's enough.