Aug 05 2020 03:26 PM - edited Aug 05 2020 03:28 PM
There's so much good content, discussion, and great people in Microsoft Tech Community. Sadly, a few problems with the website make me dread using it:
The biggest mystery to me is why everyone isn't constantly up-in-arms about these issues. Is this somehow only happening to me? Am I expecting too much?
Jun 22 2022 12:54 PM
Jun 22 2022 02:48 PM
Jun 22 2022 03:46 PM
Solution
Thank you for taking the time to post in agreement of the original post. During 2020 we did a whole lot of work to improve our community response time (i.e. remove old code, getting better and smarter at caching data that didn't need to be 'live', moving the community in to the Azure Cloud, reducing our dependency on external JavaScript etc), and this did significantly improve page load time.
What we are seeing is, certainly for the last 48 hours, the site has been periodically much slower than normal, but only for some users. We have our engineering team investigating the cause of this and we hope to have it resolved shortly.
Job done? No not at all, we are about as fast as the current platform will allow and so since the pandemic hit we have been working with our vendor to update the whole technology stack to achieve a few objectives:
These are to name but a few of the things we are working on, and as we get closer to delivering on these I fully ancticipate asking community members for their input as well.
The average time taken for a page to load prior to the issue we discovered in the last 48 hours was 3.5 seconds. (still not stellar but an improvement on the 6-8 seconds we are seeing at the moment).
I will let you know when we have an update.
Jul 24 2022 09:53 AM
@Allen thanks for responding to this issue. The website does feel a lot more responsive than it did two years ago when I originally made this post. I know these things take time. But it is a bit strange that someone @responded directly to two commenters agreeing with my post, but never responded to me.
¯\_(ツ)_/¯
Jul 24 2022 10:03 AM
I am sorry I never replied to your original post, we actually had another thread going on at the same time about the same issue which I did a @everyone style reply to. The intention at the time was to merge the posts together but clearly that never happened.
I am pleased you find the site faster than when you originally posted but I hope you will agree it could still be faster.
Really at this point all I can do is assure you that not replying to your original post was an oversight not a deliberate act.
I hope you will accept my apology in this matter.
Allen
Jul 24 2022 10:17 AM
Jun 22 2022 03:46 PM
Solution
Thank you for taking the time to post in agreement of the original post. During 2020 we did a whole lot of work to improve our community response time (i.e. remove old code, getting better and smarter at caching data that didn't need to be 'live', moving the community in to the Azure Cloud, reducing our dependency on external JavaScript etc), and this did significantly improve page load time.
What we are seeing is, certainly for the last 48 hours, the site has been periodically much slower than normal, but only for some users. We have our engineering team investigating the cause of this and we hope to have it resolved shortly.
Job done? No not at all, we are about as fast as the current platform will allow and so since the pandemic hit we have been working with our vendor to update the whole technology stack to achieve a few objectives:
These are to name but a few of the things we are working on, and as we get closer to delivering on these I fully ancticipate asking community members for their input as well.
The average time taken for a page to load prior to the issue we discovered in the last 48 hours was 3.5 seconds. (still not stellar but an improvement on the 6-8 seconds we are seeing at the moment).
I will let you know when we have an update.