Lost Access to the MTC Community After Alias Change

Copper Contributor

Hello,

 

I'm a MCT and can't access the MTC community site that I previously could access. My MTC doesn't expire until January 18, 2025. I recently added an alias email for security purposes and think that maybe is causing the issue. My email in my profile shows my alias rather than my original email address. Now I'm also worried the community site is exposing my alias which I use for security purposes. Please help.

1 Reply
Only our Tech Community administration team can see your email address, so your alias is not exposed.

However, you will need to shift your original email back as the primary alias for your account as that is what is being sent to MCT for authorization.