Cannot log in with original account

[Hans_Vogelaar]

I used to log in here with my personal Microsoft account as @HansVogelaar . I have made more than 12,000 posts under that account.

Today, I was suddenly logged out and now Tech Community only lets me log in with my Microsoft 365 account; it refuses to let me specify the account. If I log out, then in again, the site automatically picks the Microsoft 365 account.

How can I log in as @HansVogelaar again?

[#2]

Hi,@Hans_Vogelaar  

Is this the account you're talking about?

About Hans Vogelaar - Microsoft Community Hub

Can I merge or transfer the account I use to login to the Microsoft Tech Community - Microsoft Commu...

[#3]

@A1-A1 

Thanks. Yes, that is the account.

But I don't want to switch accounts. I simply want to be able to specify the email address when I log in, as in most forums, and use the one I'd been using since 2018.

[#4]

@Hans_Vogelaar   

Only direct contact with the Admin Team can be appropriate in the 2nd link, there is an email address, it is best to explain it like this.

Best regards

[#5]

I'll try that.

[#6]

@Hans_Vogelaar 

This is weird. On my desktop, I have cleared cookies, rebooted etc., but I can only login using my Microsoft 365 account; there is no way I can select or specify the account to use.

I'm posting this from my laptop. There, I can specify the account:

So I am able to use my personal account on the laptop...

(I emailed admin; no reply yet)

[#7]

@HansVogelaar 

Compare the settings of these computers ,maybe you will find the cause of this problem.

[#8]

@A1-A1 

I hope I'll be able to find the difference. I keep the settings the same as much as possible...

[#9]

@HansVogelaar  

Are you logged in to Edge with an MTC account?

[#10]

No, I never use Edge. I'm using Firefox on both devices.

[#11]

By the way, I am logged into Windows with my personal Microsoft account, and into the other Microsoft Community (answers.microsoft.com) too.

[#12 · Accepted solution]

@Hans_Vogelaar  

Create a profile in Edge and you're sure to be fine 🙂

[#13]

@A1-A1 

I don't like Edge, but yes, that works.

[#14]

@A1-A1 

And a Private Window in Firefox works too.

I'll let you know if admin responds, but we'll consider this solved for the moment.

[#15]

@HansVogelaar  

This one Firefox extension is the cause of the problem ,disable them one by one and check

[#16]

I have only two add-ons/extensions in Firefox. I disabled both of them; it didn't make a difference.
But thanks for the suggestion!

[#17]

@Hans_Vogelaar 

I also thank you, this discussion will be helpful to other MTC Members.

[#18]

@A1-A1 

I heard back from Allen; he had more or less the same advice as you.

[#19]

Hah! That's happened to me many times, in various Microsoft products. It's very annoying and I think Microsoft better fix it.

[#20]

Yeah, that Allen is really annoying he only answers emails!

Sorry Hans, truth be told I try to keep up with community questions but I have so much to do sometimes one gets through.