Video not functioning

[AhmedAfifi]

There is an online lecture that always gets the max. capacity of 250 which sometimes allows me into the meeting room even when the capacity exceeds. But, the problem is that even when i get in early whenever the professor starts to share his screen i don't manage to see what he is sharing and sometimes i can't also see the camera showing him also.

Any idea what the problem could be.

[#2]

This been like this for how long?
Is only you affected by this?

Tried both web client and desktop client / mobile? (Other device)

Adam

[#3]

@adam deltinger It has been like that for 3 days. i know 2 other that are affected by it. At the beginning it used to happen to me but was solved when i just end the call and rejoin. Now this solution doesn't work. I actually didn't try other device. The thing is that i have other lectures but with lower capacity and works fine or even when i have a problem like that it gets solved by ending and rejoining the meeting.

[#4]

Since the beginning of this week there have been lots of disturbances of the Teams service. It might be due to that so maybe wait a little til Microsoft figure things out and see if that helps.

Adam

[#5]

okay, thanks.