Unable to get user details after Notification Bot is app installed

Copper Contributor

I've a Notification Bot, which is currently deployed to my organization, and all the users are able to see it and add to their teams app individually. I want to send welcome message to all users who've installed the app. I've an endpoint added in the bot framework which gives me an update whenever someone adds or remove the app in their teams app. But whenever someone is installing the app, I'm getting this error "Failed to acquire token". I've tried to install the app from Admin teams to all users as well from particular user by going to "Teams store > Built for your organization > App > click on "Add"". But both of the options are giving me same error.

sarkarprashant_0-1716901602092.png

Here is the Bot permission given by admin in Portal Azure

sarkarprashant_1-1716901972214.png

I've added the Application Id as my BotId according to the documentation and BotSecret as well

sarkarprashant_2-1716902052842.png



Please help me in solving this problem.

P.S. I don't know what this "d6d49420-xxxx-xxxx-xxxx-xxxxxx" resembles while the former one is my BotId i.e., "28c8b3b1-xxxx-xxxx-xxxx-xxxxxxxx".

Thanks in advance.

1 Reply
Thank you for reporting this, we will check this and get back to you.