SOLVED

Tenant domains not stored in expected format

%3CLINGO-SUB%20id%3D%22lingo-sub-1681877%22%20slang%3D%22en-US%22%3ETenant%20domains%20not%20stored%20in%20expected%20format%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1681877%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20like%20to%20check%20if%20anyone%20has%20came%20across%20this%20error%20before%20when%20running%20Enable-CsOnlineSipDomain%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECommand%20we%20ran%20(replaced%20domain%20with%20our%20domain)%3C%2FP%3E%3CP%3EEnable-CsOnlineSipDomain%20-Domain%20domain.org.au%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EError%3C%2FP%3E%3CP%3ETenant%20domains%20not%20stored%20in%20expected%20format.%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20NotSpecified%3A%20(%3A)%20%5BEnable-CsOnlineSipDomain%5D%2C%20ArgumentException%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20Tenant%20domains%20not%20stored%20in%20expected%20format.%2CMicrosoft.Rtc.Management.Hosted.Provision.OSD.EnableCsOnlineSipDomainCmdlet%3CBR%20%2F%3E%2B%20PSComputerName%20%3A%20adminau1.online.lync.com%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20a%20support%20ticket%20with%20MS%20but%20thought%20I'll%20check%20here%20to%20see%20if%20anyone%20has%20seen%20this%20before.%20Have%20tried%20with%202%20different%20accounts%20which%20had%20global%20admin%20and%20both%20had%20the%20same%20error.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThere's%20an%20article%20from%20Reddit%20but%20he%20solved%20it%20by%20removing%20the%20domain%20and%20re-adding%2C%20we're%20trying%20to%20avoid%20that%20if%20possible.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1681877%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Emicrosoft%20teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1747504%22%20slang%3D%22en-US%22%3ERe%3A%20Tenant%20domains%20not%20stored%20in%20expected%20format%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1747504%22%20slang%3D%22en-US%22%3EJust%20like%20to%20post%20this%20in%20case%20anyone%20else%20come%20across%20this%20issue.%3CBR%20%2F%3E%3CBR%20%2F%3EThis%20has%20now%20been%20resolved.%3CBR%20%2F%3E%3CBR%20%2F%3EIt%20ended%20up%20being%20a%20backend%20issue%20which%20had%20to%20be%20fixed%20by%20the%20engineering%20team.%3C%2FLINGO-BODY%3E
Occasional Contributor

Hello All,

 

Just like to check if anyone has came across this error before when running Enable-CsOnlineSipDomain?

 

Command we ran (replaced domain with our domain)

Enable-CsOnlineSipDomain -Domain domain.org.au

 

Error

Tenant domains not stored in expected format.
+ CategoryInfo : NotSpecified: (:) [Enable-CsOnlineSipDomain], ArgumentException
+ FullyQualifiedErrorId : Tenant domains not stored in expected format.,Microsoft.Rtc.Management.Hosted.Provision.OSD.EnableCsOnlineSipDomainCmdlet
+ PSComputerName : adminau1.online.lync.com

 

We have a support ticket with MS but thought I'll check here to see if anyone has seen this before. Have tried with 2 different accounts which had global admin and both had the same error.

 

There's an article from Reddit but he solved it by removing the domain and re-adding, we're trying to avoid that if possible.

 

Thanks.

 

1 Reply
Best Response confirmed by Laggie (Occasional Contributor)
Solution
Just like to post this in case anyone else come across this issue.

This has now been resolved.

It ended up being a backend issue which had to be fixed by the engineering team.