Setting Threshold for Monitoring Cal Quality

Iron Contributor

Hello

I want to set some thresholds for the Call Quality in Teams.

I have found some information here 
Monitor call and meeting quality in Microsoft Teams - Microsoft Support

Use CQD to manage call and meeting quality in Microsoft Teams - Microsoft Teams | Microsoft Learn
But not alle values are there mentioned

I am looking also for 

- Second Feedback Rating Avg

- Video Poor %

- Video Poor % Freeze

- VBSS Poor %

Where are these and also other measurements mentioned and their recommended values
Thank you
JFM_12

4 Replies

@JFM_12 - Could you please refer this document and let us know if it helps?

Hi Prasad
Thank you but I would like to have the recommended thresholds (numbers).

I haven't found 

- Second Feedback Rating Avg

- Video Poor %

- VBSS Poor %

What I have found in your document are
Frozen Video, Video Frame Loss, and Video Packet Loss: The default values are 1 percent for the degraded threshold, 5 percent for the excessive threshold, and a minimum of 15 call minutes.

So I can configure a Power BI with conditional formatting.

Microsoft has not provided a full list with their recommendations

Do you have such links
Regards
Juan

@JFM_12 - There doesn't seem to be any such documentation available which explains that. To achieve your requirements, we recommend you give your feedback in Teams Feedback Portal.

@Prasad_Das-MSFT 

Hello Prasad

Thank you very much.

Have a great day.
Regards
JFM_12